The Riverside

The hotel was in a great location and was clean and comfortable the only issue was that the restaurant closed at 6.30pm that night we didn’t check in till 7pm and expected that we would be able to eat in the restaurant as per times on their website. We were told that it had closed early to accommodate for a large group. We found out later that it was a coach trip staying in the hotel. I feel it would have been better if we had been prior informed of the early closure so we could have made arrangements and book a restaurant rather than have to go to the only one we could find that could fit us in. Although I understand that a large coach party would take priority I feel it would have been more professional to maybe e mail or ring us so we found out before we checked in.

Room was good size over looking the river. Amenities - Pool , jacuzzi was good, but jacuzzi not working to its full potential, decent steam & Sauna rooms. Staff were very helpful and pleasant. Great location easy access to Kendal centre and perfect location if travelling by Train. The new Bar & Lounge renovations are really pleasant surroundings and great to relax in for food and drink.

The room and its view, location and friendly helpful staff were worth every penny. The closeness to the bus and train station were very helpful for us and was our reason for booking. We would definitely stay here again if we were up this way.

Lovely staff. The room was a generous size for the price and it also had a gym and swimming pool.

The hotel is located alongside the Rive Kent and has the most lovely vibe because of it, even when overcast, rainy and cold. The Reception, breakfast and property staff were helpful, professional, accommodating and excellent to deal with. My room was very comfortable and the bathroom was clean, well appointed and the heated towel rack is wonderful. The bed was comfortable and the bedding is very clean and of a good quality. The breakfast is a highlight ( the Chef made me porridge, no sugar, no cream, just plain hot porridge ) it's possibly the best breakfast overall at a hotel I've had in quite a while. Being in easy walking distance to Kendal high street, associated shopping and eateries, pubs, cafes, local transport, The Riverside makes for an ideal landing pad for visitors and business people alike. I'd love to return for another stay and spend more time in the district exploring the beautiful Cumbrian countryside, villages and towns. Worth noting: the local food, bakery and coffee adds to the daily charm of Kendal.